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Privacy Policy

1. Who we are

DMD Costs Ltd (“we”, “us”, “our”) is the data controller of personal information processed in connection with our costs-drafting services, website (www.dmdcosts.co.uk) and marketing activities. Contact: info@dmdcosts.co.uk.

2. What personal data we collect


Category
Examples
Lawful Basis*
Client details
Names, firm, job title, DX, email, phone
Contract
Case data
Parties’ names, medical reports, witness statements, bills, court docs (may include special-category data)
Legitimate interest – providing cost services; or Consent where required
Website data
IP address, cookies, analytics
Legitimate interest
Marketing data
Newsletter sign-up, event RSVPs
Consent (opt-in)

* UK GDPR Art 6 lawful bases.


3. How we use personal data

• Providing and billing our services

• Drafting costs documents and negotiating costs

• Complying with legal obligations (AML, sanctions, court orders)

• Marketing our services where permitted (you may unsubscribe at any time)

• Improving our website and service quality


4. Sharing personal data

We share data only where necessary:


• Courts, opposing parties, barristers, experts and ATE insurers involved in a case

• IT, cloud-storage, telephony and bookkeeping suppliers (subject to confidentiality)


• Regulators, HMRC, law-enforcement if legally required

We do not sell personal data.


5. International transfers

Data is stored on servers located in the UK or EEA. Where non-EEA transfers arise, we rely on adequacy regulations or UK Standard Contractual Clauses.


6. Retention

Case files and associated personal data are retained 7 years from file closure (or longer where required by law or professional rules). Marketing data is kept until you opt out.


7. Security

We employ ISO-27001-aligned technical and organisational measures: encrypted storage, secure e-mail, MFA, regular penetration testing, staff confidentiality agreements.


8. Your rights

You have rights to: access; rectification; erasure; restriction; portability; object; and to withdraw consent. Contact info@dmdcosts.co.uk. You may lodge a complaint with the ICO (www.ico.org.uk).


9. Cookies

Our website uses minimal first-party analytics cookies. You can disable cookies in your browser.

Full cookie list and preferences are available at www.dmdcosts.co.uk/cookies.


10. Automated decision-making

We do not use personal data for automated decision-making that produces legal or significant effects.


11. Third-party links

Our site may link to external websites. We are not responsible for their privacy practices.


12. Changes to this policy

We may update this Privacy Policy; significant changes will be notified on our website or via e-mail where appropriate.

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